Frequently Asked Questions

1. When will my order ship?

Orders are processed within 1–3 business days. You’ll receive a confirmation email with tracking once shipped.

2. How long does shipping take?

U.S. orders typically arrive within 3–7 business days. International shipping may take 7–15 business days depending on location.

3. Do you offer returns or exchanges?

Yes! We have a 30-day return policy. Please visit our Return Policy for full details.

4. My item arrived damaged. What should I do?

We’re so sorry! Please contact us within 7 days of delivery with a photo of the damaged item, and we’ll help right away.

5. How can I contact customer service?

Email us at imluvnmee@gmail.com or use our Contact Form — we’re happy to help!